About our privacy statement

Alfa Brands Trading cares a great deal about your privacy. This is why we only process your data when its necessary to fulfil or improve our service. We also process the data that we have collected about you or about your use of our services diligently. We will never disclose your data to third parties for commercial purposes.

This privacy statement applies to the use of our website and the services that are available through our website. This privacy statement applies from the 4th of February 2019, when published every older version is rendered null and void. This privacy statement describes which data is collected by us about you, to which end these data are being used, and under which circumstances these data are shared with third parties. We will also explain to you how we store your data and protect it against mis-use and which rights you have with regards to the data that you have provided to us.

If you have any questions about our privacy statement you can get in touch with our contact for privacy-affairs who’s contact-details are listed at the end of this privacy statement.

About the data-processing

Here you can read about the way we process your data, where we store it, which security-measures we apply, and which parties have insight in what kind of data.

Webforms

On our website you may find a number of webforms in which we ask you to fill in some personal data, this data may include your (company-)name, address, email-address, web-address, and (cell-) phone number. We only use these data for the purpose you designated when providing us with your data.

E-mail

We use the servers of Antagonist for all email-traffic. This email-traffic is confidential and cannot be accessed by Antagonist.

Purpose of the processing of your data

General purpose of the processing

We use your data exclusively for the purpose of providing our services. This means that the purpose of the processing of the data is always directly connected to the order that you have provided us with. We do not use your data for (targeted) marketing. If you choose to share your data with us and we use your data to – other than upon your request – contact you at a later time, we will ask your explicit permission beforehand.

Your data is being shared with the following parties:

Webhosting and database

Alfa Brands Trading makes use of the services provided by Antagonist. This is a trusted party that is located within the European Union. All data that you provide us with via our website are stored (whether or not temporary) on the servers of Antagonist. Antagonist has applied the necessary security-measures and Antagonist, or its employees are prohibited from accessing these data or passing them on to other parties unless they are required to do so by law. Processor creates back-ups periodically from the stored data, the same measures and conditions are taken and met with regard to the back-ups as to the original data. Antagonist is also responsible for the technical maintenance of the servers.

Administration
Aabee-Accountants Groningen: For maintaining records we make use of the service of Aabee-Accountants. We share your name, address, and details with regard to your order. These data are used to keep record of our sales. Your personal data are being sent via a secured connection. Aabee-Accountants has taken the necessary technical precautions to protect your data against loss or unauthorised access. Aabee-Accountants is obligated to maintain your data’s confidentiality and will treat your data as such Aabee-Accountants will not use your personal data to any other end than as described above.

Automatically collected data

Data that are automatically collected by our website are processed with the purpose of improving our service and your user-experience. These data (for instance your IP-address, web browser and operating system) are not classified as personal data.

Cooperation in the case of a fiscal audit or criminal investigation

Where appropriate Alfa Brands Trading may be legally compelled to disclose your personal data with regards to a criminal investigation or fiscal audit. In such a case we are forced to share your data, however we will resist sharing your data as much we legally can.

Data retention

We keep your data as long as you have an account with us. This means that we will retain your customer-profile until you indicate that you no longer wish to use our services or if you manually delete your account. If you choose to contact us with such a request, we will treat this as a request to data-erasure. We will however retain any data about your purchase(s) to be able to answer any questions you may have about warranties or other complaints about the product.

Your rights

Under current Dutch and European law, you have certain rights as a data-subject with regard to your personal data which is processed by us or on our behalf. Below we will explain these rights, what they are and how you can invoke them.

In principle we only send copies or transcripts of your data to your known email-address. If you wish to receive your personal data on a different email-address or by post, we will ask you to identify yourself. We keep an account of all processed requests with regard to personal data, in the case of a request to erasure of personal data we will administer only anonymised data. If applicable, all copies and transcripts of data will be sent to you in the machine-readable format that we use within our systems.

At all times you have the right to file a complaint with the Autoriteit Persoonsgegevens (the Dutch supervisory authority) if you suspect that we don’t use your personal data in a correct way.

Right of access

At all times you have the right to access your personal data that we process or is processed on our behalf. You can file a request for access with our contact person for privacy. Within thirty days you will receive a reply with regard to your request. If your request is accepted, we will send, to the known email-address, a copy of all data with a list of all processors that process your data including a mention of the category under which your data is stored.

Right to rectification

At all times you have the right to edit your personal data that we process or is processed on our behalf. You can file a request for rectification with our contact person for privacy. Within thirty days you will receive a reply with regard to your request. If your request is accepted, we will send, to the known email-address, confirmation of the amended data.

Right to restriction the processing of data

At all times you have the right to restrict the processing of your personal data. You can file a request for restriction with our contact person for privacy. Within thirty days you will receive a reply with regard to your request. If your request is accepted, we will send, to the known email-address, confirmation that we will no longer process the data that you have restricted until you lift these restrictions.

Right to data portability

At all times you have the right to choose a different party for the processing of your personal data. You can file a request to port your data with our contact person for privacy. Within thirty days you will receive a reply with regard to your request. If your request is accepted, we will send, to the known email-address, confirmation that we will no longer process the data that you have requested to be processed by a different party, as well as a copy of all your personal data. We do note that it is highly likely that Alfa Brands Trading will in such a case no longer be able to continue its services because a secure link of the databases can no longer be guaranteed.

Right to objection and other rights

If applicable you have the right to object against processing of your personal data by or on behalf of Alfa Brands Trading. If you object, we will immediately stop processing your data during the time that your complaint is under review. If your objection is accepted, we will make any copies of your data available to you and cease to process your data.

Moreover, you have the right to not be subjected to automated decision-making or profiling. Alfa Brands Trading does not process your data in such a way that this right is applicable. If you believe that this is the case, please contact or contact person for privacy-issues.

Cookies

Our website uses functional and analytical cookies. These cookies are necessary for the proper functioning of our website. For instance, they make sure that the correct data is shown quickly, every time you visit our website. We do not need your consent to place these functional cookies. Analytical cookies are used to analyse how many times our website is visited. As long as these cookies do not have a large impact on your privacy your consent is also not needed.

The following websites place cookies via our website because of the following reasons:

Google Analytics: Via our website cookies from the American company Google are being placed, as a part of the “Analytics”-service. We use this service to keep track of and gain reports about how users make use of our website. This party, our processor, is possibly legally obliged to give access to these data in certain cases. We did not give our consent to Google to use the obtained analytics-data for other Google-services.

Usually cookies can be managed, edited and deleted via your browser. You can find more information on enabling and disabling cookies by using the “Help”-function of your browser.

Changes to this statement

We reserve the right to change this privacy statement at any time. On this page you will always find the most recent version. If the new privacy statement has consequences for the way in which we process your gathered personal data, we will inform you of these changes per email.

Contact details

Alfa Brands Trading

Address: Zilvermeer 26 – Groningen – 9735 BB

Tel. Number: +31 6 21286178

E-mail: kyew@alfabrandstrading.com

Contact: Kevin Yew